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Many e-mail and internet companies are now using programs to block unwanted e-mail, often called spam. Sometimes, however, these programs block e-mail you want to get.
To Ensure You Are Receiving Your Prana Thrive Emails Do The Following:
Be sure to add the corresponding Prana Thrive email addresses to your email white list to ensure the best chance of receiving our content and updates.
A whitelist is a list of accepted e-mail addresses or domain names from which an e-mail blocking program will allow messages to be received properly.
Why is this important?
Unsolicited, unwanted advertising e-mail, commonly known as “spam”, has become a big problem. It’s reached such proportions that most e-mail services and Internet Service Providers (ISPs) have put some sort of blocking or filtering system in place or begun relying on self-proclaimed blacklists to tell the good guys from the bad.
Prana Thrive applauds their intention to protect you from spam, but everyone agrees that the current systems for stopping spam are far from a perfect solution. They often block e-mail that you’ve requested, but that fits somebody’s idea of what spam looks like. The more responsible anti-spam activists are working hard to cut down on these “false positives”, but in the mean time, you might unexpectedly find you’re not getting your subscription’s content…
As it happens, there’s something you can do to keep your subscription’s content from falling into the false positive trap. You can fight the blacklists with a “white-list”.
White-list us now, before your delivery is interrupted.
Of course, every e-mail system is different. Below are instructions for some of the more popular ones.
1. In your inbox, locate an email from email@example.com (e.g. your download mail for the product you just signed up for).
2. Drag this email to the “primary” tab of your inbox.
3. You’ll see that our emails will go to your primary folder in the future!
1. Go to Contacts, then click on "Safe List"
2. Add "firstname.lastname@example.org" to your email safelist.
When opening an email message, a “+” symbol should display next to From: and the sender’s name. Select this and an “Add to contacts” pop-up should appear. Select “Save”: